Email Notifications

• Navigate to WordPress Admin Dashboard → Gravity Booking → Email Notifications.

• Now you’re on the Email Notification page.
• All the codes used for email notifications are present.

• Eight events are mentioned on which the email is triggered.
• Click on any event to view the email template of that specific event.

• We can Enable or Disable the Email Template.
• We can Edit the SUBJECT of the email.
• We can change the message according to requirements and add or subtract the Email Codes in the message.
• Once the changes are done, click on the Save button.

• A popup will appear indicating that the email notification settings have been saved successfully.
• Click on the OK button.

1. Email to customer about appointment confirmation

Email on Front-End

2. Email to customer about visit confirmation

Email on Front-End

3. Email to customer about appointment cancellation

Email on Front-End

4. Email to admin about customer visit

Email on Front-End

5. Email to admin about appointment request

Email on Front-End

6. Email to admin about appointment cancellation

Email on Front-End

7. Email to staff about appointment cancellation

Email on Front-End

8. Email to staff about appointment request

Email on Front-End

9. New Customer Notification Template

• This feature allows you to control whether a New Customer Notification email is sent to users. When the option is enabled, the system automatically sends an email to new customers containing their login credentials, allowing them to access their account. When the option is Disabled, this email is not sent, and new customers will not receive their login details via email.

Back-End Settings

• Go to the Admin Dashboard > Gravity Booking > Email Notifications.

• Navigate to the New Customer Notification template.

• Enable this feature to send an email notification with login credentials to new customers. Disable it to stop sending this email.

• Once done, click the Save Notifications button to update the settings.

Location Name, Address & Description Tags

• In the Email Notification settings, three new location-related tags have been added.
  These tags are:
  • {location_name}
  • {location_address}
  • {location_description}

Back-End Settings

• Go to the Admin Dashboard > Gravity Booking > Email Notifications.

• The tags are available for use in the email templates.

• The admin can use these tags in any email notification template. In this case, we are using the Email to Customer About Appointment Confirmation template.

• Once done, click the Save Notification button.

Front-End Impact

• Book an appointment. Once completed, the customer will receive an email.

• As shown, the location tag data is correctly displayed in the email sent to the customer.